A short introduction to VoIP
VoIP stands for Voice over Internet Protocol. VoIP allows you to make free, or very low cost, telephone calls over the Internet. You can call any telephone in the world and any telephone can call you - regardless of what equipment or network the party you are calling uses.
Also, because VoIP uses, digital, internet technologies many new features and services that were previously impossible, or very expensive using traditional telephone technology, become available. These features and services include voicemails sent to your email, music on hold, call diverts and many more.

 

The benefits of VoIPVoIP services allow companies to combine two critical aspects of their daily operation through integrating voice and data services on the same network. By utilizing a high-speed internet connection, VoIP offers innovative, practical, and perhaps more importantly, inexpensive features for their users. These great features of VoIP increase productivity as users can combine their communication sources, for example their voicemail and email box, and control both of them with any computer connected to the internet. Besides that, further cost savings are possible since a company is able to eliminate cabling, contractor expenditures, and space previously dedicated to supporting a seperate phone network.

VoIP Based Services

Call QueuingOur call queuing service allows you to accept more calls into your telephone system than you have extensions or employees capable of answering them..
Interactive Voice ResponseIVR systems provide callers with the ability to interact with a phone system while obtaining information or performing transactions.
Inbound Call RoutingThis service allows you to permanently or temporarily forward your calls to any desired single destination, or multiple destinations simultaneously.
Date & Time Switching The date & time switching service allows you to handle your calls during the weekends differently than those on weekdays, or in the evening hours for example.
eFaxThis service allows you to easily send and receive faxes without the need of a physical fax machine. Inbound faxes are delivered to your email account.
VoiceMail to EmailVoice messages are delivered directly to your email account. Because it is a digital recording you can save messages on your PC or email it to someone else.
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